Posts in communication
How to Clearly Communicate with Your Clients

It’s safe to say everyone craves feeling understood, right?

It took me a long time of working as a hairstylist to realize that the biggest factor of my success was my communication.

And when I say that I mean, learning how to communicate. It wasn’t something I was ever taught or something I knew to be important. I just assumed (that’s a scary word to use and something I’ve learned I should never do) that people knew what I was talking about and if they didn’t it wasn’t my fault, it was theirs for not understanding.

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How to Deal With Overwhelm

It sucks. Just last week I was sitting on my couch trying to get some work done and I was suddenly so frustrated. You know that feeling when you want to throw something across the room or break something but instead you burst into tears because it's just too much?

Yeah, that was me. A crying mess, teardrops staining my beautiful tan leather couch. Both Nick and Leroy were staring at me, not really sure if they should console me or be terrified of me.

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Dear New Client,

For me, communication is just as important, if not more, than the service itself. When you choose me to be your hairstylist you are investing in me.  I want to make sure I take the time to sit down with you face to face and get to know you before touching your hair. 

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