I always prided myself on my excellent customer service.

I always made sure to “go the extra mile” with every one of my customers.

When I first went out on my own I totally thought I was killing it. The hustle was real and I took that as a win…

10 years ago I wouldn’t bat an eye at …

• Working late…

• Coming in early…

• Going in on my days off…

All to accommodate a booking. Literally one single booking sometimes (too many times to count).

This episode is FIRE.

Today, I’m talking to Lindsay Skinn, a Rock Your Business alumnae and kickass stylist who takes implementation to a whole new level.

I’ve had several guests from small towns on the podcast lately, and the theme continues with Lindsay! She lives on a dirt road and her house doesn’t have WiFi (she called into this episode from her salon!) and she’s proof that you can totally be a successful stylist in a town where it’s normal to see a horse and buggy ambling down the road.

Have you ever made a snap-judgement of someone you barely knew? Maybe you had just met them, or maybe you simply saw them from across the road and you instantly decided how you felt about that person. (If you say no, you’re lying!)

Stylists often do the same thing with their clients and how much they’re willing to pay. I have SO been there. I would make assumptions about the size of my client’s wallet. I would base these judgements on what I assumed their financial situation was.

Did they…

• Work part-time and go to school?

• Run a successful business?

• Work high up in corporate?

• Have to take a leave of absence?

Have I got a treat for you today!

In this episode, I’m talking to Molly Gee, an incredible salon owner, serial entrepreneur, and mastermind member who has done some ah-mazing things in the beauty industry!

Molly lives and works in Madison, Mississippi and she’s got the cool Southern accent to go with it! Madison’s not a big town (I know, I looked it up), and is yet another podcast guest who proves that you can kick butt as a salon owner in a small town.

Tell me if you’ve ever heard yourself say something like this before:

“My clients aren’t just my clients, they’re my friends.”

Sound familiar? Same, I TOTALLY get it.

We get into this industry because we are natural caregivers who want to help.

You care about your clients and you’ve developed strong bonds with them over the years. You really do view them as friends, not just clients or customers.

Today I’m so excited to chat with Livia, one of my students and a kickass stylist and business owner.

Get this: She graduated from hair school in 2018 and opened her first salon in 2019. AND she hired her first employee. She’s also quadrupled her income in the past two years, and she’s only 20!