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6 Steps To Handling Refund Requests & Negative Reviews

Jun 7, 2021

Business, Breakfast and Bedhead

When I first started out in the industry, no one ever taught me how to properly handle refund requests or negative reviews. The thought of one made me so anxious.

I had so many questions…

  • What would I say?

  • How would other people react?

  • Would people think I’m a failure?

  • What if no one ever wants to see me again?

  • What should I do to make them happy?

And no one was giving me any answers.

wake up with me!

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ROCK YOUR BIZ.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
CHANGE YOUR LIFE.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
BUILD YOUR BANK ACCOUNT.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
ROCK YOUR BIZ.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
CHANGE YOUR LIFE.
ROCK YOUR BIZ.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
CHANGE YOUR LIFE.
ROCK YOUR BIZ.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
CHANGE YOUR LIFE.
ROCK YOUR BIZ.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
CHANGE YOUR LIFE.
ROCK YOUR BIZ.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
CHANGE YOUR LIFE.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
BUILD YOUR BANK ACCOUNT.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
ROCK YOUR BIZ.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
CHANGE YOUR LIFE.
ROCK YOUR BIZ.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
CHANGE YOUR LIFE.
ROCK YOUR BIZ.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
CHANGE YOUR LIFE.
ROCK YOUR BIZ.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
CHANGE YOUR LIFE.

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balayage

When I first started out in the industry, no one ever taught me how to properly handle refund requests or negative reviews. The thought of one made me so anxious.

I had so many questions…

  • What would I say?

  • How would other people react?

  • Would people think I’m a failure?

  • What if no one ever wants to see me again?

  • What should I do to make them happy?

And no one was giving me any answers.

Continue Reading →

balayage

I’m not shy to say I’ve had my fair share of mistakes… you know, like the BIGGEST hair mistake I ever made and how I handled it all wrong.

That being said, I’ve also learned a LOT. Like how to transform a client with natural brunette hair into a bright, blonde bombshell in a single session. Yup, you heard that right.

I’m walking you through step-by-step in this brunette foilyage tutorial so you can get stunning results that will WOW your clients and save you time and money.

Continue Reading →

balayage

How can you give your client a bright, popping money piece without leaving them with the 90s bleached bang look?

I gotchu.

To be honest, I think a lot of people are creating the money piece incorrectly. A lot of stylists think that the money piece is the 90s bleached bang look, when in fact, the money piece is the brightness around the entire hairline.

I’m walking you through step-by-step how to create a bright money piece using clay lightener.

Continue Reading →

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Dive into the 'Anxious Creative Podcast' with me, Dawn Bradley, where we explore the rollercoaster journey of creativity intertwined with anxiety. 

Join us for heartfelt conversations on navigating business, relationships, and the unique challenges of a creative life. Laugh, shed a tear, and embrace the cringe as we share stories that unite us in our struggles and triumphs. This is your space to feel understood, inspired, and less alone on your creative path.

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