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The 5 Key Steps to Dealing with Unhappy Clients

Dec 8, 2020

Business, Breakfast and Bedhead

Let me take you back to fall of 2014. I had just recently moved to Calgary, after selling my home and my salon in another province, the only person I knew was my boyfriend.

I was two weeks into running my home-salon in my basement. I was pretty excited to be getting new clients booking in.

On this fateful Wednesday, I had one client I had previously seen in my chair finishing up, with another one (a new client) sitting patiently on my pink couch waiting for their appointment.

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Skip to your Lou, my darlin!

ROCK YOUR BIZ.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
CHANGE YOUR LIFE.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
BUILD YOUR BANK ACCOUNT.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
ROCK YOUR BIZ.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
CHANGE YOUR LIFE.
ROCK YOUR BIZ.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
CHANGE YOUR LIFE.
ROCK YOUR BIZ.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
CHANGE YOUR LIFE.
ROCK YOUR BIZ.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
CHANGE YOUR LIFE.
ROCK YOUR BIZ.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
CHANGE YOUR LIFE.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
BUILD YOUR BANK ACCOUNT.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
ROCK YOUR BIZ.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
CHANGE YOUR LIFE.
ROCK YOUR BIZ.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
CHANGE YOUR LIFE.
ROCK YOUR BIZ.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
CHANGE YOUR LIFE.
ROCK YOUR BIZ.
TUNE IN TO THE ANXIOUS CREATIVE PODCAST.
CHANGE YOUR LIFE.

*PODCAST

*Business

*personal

*hair

Let me take you back to fall of 2014. I had just recently moved to Calgary, after selling my home and my salon in another province, the only person I knew was my boyfriend.

I was two weeks into running my home-salon in my basement. I was pretty excited to be getting new clients booking in.

On this fateful Wednesday, I had one client I had previously seen in my chair finishing up, with another one (a new client) sitting patiently on my pink couch waiting for their appointment.

Continue Reading →

**CW: Talk of abuse, suicide, divorce and assault**

I’m so excited to be bringing you this episode of The Anxious Creative. I’ve got a super special guest for you, Mark Peyton. He’s a barbershop owner, mental health advocate and fellow Canadian from Nova Scotia.

It’s been a long time coming, but I think the Anxious Creative has waited long enough for a barber to come on to the show. He’s got such a heart of gold and I can’t wait for you to dive into this episode.

Continue Reading →

I’ve always been good at making things more difficult than they need to be.

  • Need to update a photo on my website? Well, gotta redo the whole page then.

  • Nick’s wondering what I want for dinner? Well, I guess I have to weigh all the options and reference the stars.

  • Simple task I need to complete? Let me over-complicate it!

Honestly, a lot of it is imposter syndrome. Thinking that I need to be more or have it more together. That there’s no way I deserve the success and opportunity coming to me.

Continue Reading →

I’m throwing it back to a classic episode of The Anxious Creative. This is one of the all-time favourite episode of my podcast and I’m really happy that we’re bringing it back.

‘Cause let’s be honest, you’re struggling with boundaries.

And I get it, I used to be the exact same way, I lived most of my life not even knowing what boundaries were. If someone asked something of me, I had to say “yes”.

I honestly didn’t think “no” was an option.

Continue Reading →

“Here’s my card, I’m a hairstylist and I’d love to do your hair sometime!”

(It all came out so quickly it probably sounded more like “heresmahcardimmahairstylistandidlovetodoyourhairsometime”) The grocery store clerk raised her eyebrow and awkwardly took the card from my hand.

“Uh… thanks…” she smiled and continued to ring my groceries through the till.

That’s how I got my start talking to strangers.

Continue Reading →

I used to stress about my brunette balayage clients, you know the ones, the ones who love their brunette locks and don’t actually want to look like a blonde.

I don’t even want to try to count the amount of times I accidentally over-highlighted someone’s hair…

You see, before I learned the rule of percentages, I used to think that I had to fit as many highlights as I possibly could onto someone’s head, ‘cause that’s what they were paying me for, right??

Continue Reading →

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Straight from My Mind to Your Screen

Dive into the 'Anxious Creative Podcast' with me, Dawn Bradley, where we explore the rollercoaster journey of creativity intertwined with anxiety. 

Join us for heartfelt conversations on navigating business, relationships, and the unique challenges of a creative life. Laugh, shed a tear, and embrace the cringe as we share stories that unite us in our struggles and triumphs. This is your space to feel understood, inspired, and less alone on your creative path.

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