We’ve been told lies for a very long time about what it means to be successful and I’m here to tell you that none of it is true.

It’s frustrating to look back at the times I’ve fallen victim to these completely false narratives I was taught about my career.

Let’s be honest, sometimes we just wish someone else would make the decision for us, am I right? That’s why I’m bringing you this very special post all about decisiveness.

You just need to get comfortable stating the facts and practice is a great way to get there.

Remember, having a policy is not going to magically make people never late-cancel or no-show, the policy is in place to protect the revenue of your business.

Enforcing your policies is part of the process and the only way to get more comfortable is just to get started.

It will never be TOTALLY easy. I’ll admit there are still moments in my business where I get nervous, but I grow each and every time I do it.

But every time, it gets a little less scary and I get stronger and I gain tools to deal with it better each time.

We know this is a fundamental step of building a building, but why don’t we realize it about our businesses?

You’ve got the talent and skill, absolutely, but what’s holding you up when a storm comes in? Have you laid down a solid foundation that you’re building upon? Or are you trying to make a skyscraper on a bed of sand?

I just got increasingly more and more frustrated with my clients as time went on.

I started to add up the amount of money the no-shows and late-cancellations were costing me, which helped to fuel my frustration, but still didn’t motivate me to actually do anything about it.